If you’d like to confirm that your ticket is a winner, you can visit us in-store to use a ticket checker or ask the retailer to check the ticket for you.
Collecting a prize up to and including $500
If you have a Lotto or Scratch’n’Win ticket you have purchased in-store, prizes up to and including $500 can be collected from any Lotterywest store. For online or app purchases, your winnings will be paid directly into your e-wallet or nominated financial account.
Collecting a prize over $500
For prize claims over $500, winnings can be claimed at Lotterywest Head Office during office hours, or by submitting your original ticket with a prize claim form by post. If you attend Lotterywest Head Office, Lotterywest can pay up to $10,000 via EFTPOS. Alternatively, prizes can be paid into your bank account when you provide your BSB and account number*. We are unable to pay prizes in cash. For online or app purchases (excluding Division 1), your winnings will be paid directly into your e-wallet or nominated financial account.
All Scratch’n’Win prizes of $5,000 or more are subject to a 14 day validation period and can only be claimed at Lotterywest Head Office during office hours.
*All financial transactions are subject to financial institution processing times and are out of the control of Lotterywest.
Collecting a Division 1 prize
Division 1 prizes must be claimed at Lotterywest Head Office during office hours. All Division 1 prizes are subject to a 14 day validation period. Generally, to claim a Division 1 prize, you must present at Lotterywest Head Office within 12 months from the date of the draw (subject to the extended COVID-19 prize claim period referred to below). Bring with you the winning ticket, together with information which will confirm your identity and place of residence.
Can’t get to Lotterywest to collect your prize?
If you're unable to visit a Lotterywest store or Lotterywest Head Office to collect a prize (excluding Division 1), please print and complete the claim form and post it with the original ticket/s to: Lotterywest Head Office, Locked Bag 66, SUBIACO WA 6904. We recommend you keep a scanned copy or photograph of your ticket, along with a copy of your prize claim form, until your claim has been processed. For collecting a Division 1 prize, please refer to the information above.
What happens to unclaimed prizes?
Unclaimed prizes are returned to the WA community through Lotterywest grants.
Ensure you don't miss out on winnings
The benefit of being a Lotterywest member is that when you purchase a Lotto ticket in-store, prizes are automatically paid into your nominated bank account after 35 days. For Lotterywest members who purchase tickets online or app, winnings are automatically paid into your e-wallet or nominated financial account.
Prize Claim Period
Subject to the extended prize claim period below in relation to COVID-19, you will have 12 months from the date of the draw to claim your prize. Prize claim periods for Scratch’n’Win games are available on our website here.
Extended prize claim period
Due to the COVID-19 pandemic, we made some temporary changes to our prize claim period for some ticket purchases, to give you more time and options to claim your prize. Tickets for Monday and Wednesday Lotto, OZ Lotto, Powerball, Saturday Lotto, Cash 3 and Set For Life where the draw took place between 15 March 2020 and 15 March 2021, have an extended prize claim period of 24 months from the date of the draw. To claim your prize, please visit a Lotterywest retailer or submit a prize claim form with your original ticket to Lotterywest within 24 months of the date of draw.
Lotto tickets are issued subject to the Lotteries Commissions (Authorised Lotteries) Rules 2016.
Scratch’n’Win tickets are issued subject to the Lotteries Commissions (Instant Lotteries) Rules 1996.
