Playing Safely with Lotterywest
Lotterywest is committed to ensuring that our games are safe and return value to the community.
Before you play, we encourage you to read our 'What are your odds - A guide to safe play' brochure. Available in multiple languages, you'll learn about the odds of winning, tips to help keep control of your play, the difference between harmless and harmful play and where to get support if you or someone you know, needs it.
Below you'll also find information on where to seek support along with useful tips and tools for safe play.
Your chances of winning
Lottery games are a game of chance. Your chance of winning a prize depends on which game you play and the number of games or lines you buy.
Warning signs
Any form of gambling has the potential to go from harmless fun to having a negative impact on your or a loved one's life. Check out some of the warning signs.
Tips for safe play
Keeping control of your play will look slightly different based on your individual circumstances. Check out some tips to keep you on track.
Gambling calculator
See how much you spend on gambling using the Gambling Help Online calculator.
Spend limit
Through your Lotterywest membership you can update your account settings to set an online weekly spend limit.
Self-exclusion
Self-exclusion is a way to voluntarily exclude yourself from gambling.
Phone support
Contact the confidential Problem Gambling Helpline on 1800 858 858 (free call) for information and counselling.
Online Support
Access information, self-help tools and immediate, live support online with an expert 24 hours, seven days a week.
Face-to-face support
Make a free appointment to see a Gambling Help WA counsellor by calling (08) 9325 6644.
Player Safety Charter
Each week, Lotterywest gives Western Australians the chance to dream through our lottery games - while raising funds that support the community. For most, playing is fun and low risk, however a small number may find that gambling is having a negative impact on their life.
Lotterywest is committed to ensuring that our games are safe and return value to the community. Click this link to read Lotterywest’s Player Safety Charter – a commitment to safe play.
It's important to know that you must be 16 years or older to purchase any Lotterywest games. Selling lottery tickets to anyone under 16 is against the law and may result in penalties. Retailers are also not permitted to pay prizes to minors or allow them to collect winnings on behalf of adults.
For further details about our gambling safety program, feel free to contact us on 133 777 or email us at hello@lotterywest.wa.gov.au.