Playing Safely with Lotterywest

Lotterywest is committed to ensuring that our games are safe and return value to the community.

Before you play, we encourage you to read our 'What are your odds - A guide to safe play' brochure. Available in multiple languages, you'll learn about the odds of winning, tips to help keep control of your play, the difference between harmless and harmful play and where to get support if you or someone you know, needs it.

Below you'll also find information on where to seek support along with useful tips and tools for safe play.

Your chances of winning

Lottery games are a game of chance. Your chance of winning a prize depends on which game you play and the number of games or lines you buy.

Your chances of winning

Unfortunately, there is no skill or strategy that will increase your chances of winning. Numbers that are perceived as ‘lucky’ are no more likely to come up today than they were last week!

The odds of winning a prize depends on which Lotterywest game you play. Listed below are the odds of winning a Division 1 prize (top prize on offer) for any single game entry:

How do these odds compare?

• Odds of cracking open a double-yolked egg: About 1 in 1,000

• Odds of finding a pearl in an oyster: About 1 in 10,000

• Odds of a hole-in-one in golf: About 1 in 12,500

Warning signs

Any form of gambling has the potential to go from harmless fun to having a negative impact on your or a loved one's life. Check out some of the warning signs.

Warning signs

For most people, playing lottery games is fun and low risk. However, any form of gambling has the potential to go from harmless fun to having a negative impact on your life. Just some of the key warning signs to look out for include:

• Spending more money, time or thought on lottery games than you have in the past.

• Playing lottery games as a distraction from any problems being experienced in life.

• Feeling guilt, shame, regret, anxiety, stress or increased disappointment when making lottery purchases.

• Playing with the aim of winning back the money lost on a previous purchase.

• Lying about or hiding any lottery play from family and friends.

• Reducing what you spend on other important things to pay for lottery purchases.

If you recognise any of the signs above, it may be time to put controls in place or seek support.

You can also complete an online anonymous self-assessment questionnaire.

Tips for safe play

Keeping control of your play will look slightly different based on your individual circumstances. Check out some tips to keep you on track.

Tips for safe play

Some tips to help you play responsibly are:

Set your membership spend limit. Becoming a Lotterywest member gives you access to a range of features to help you play safely, including the ability to set a weekly online spending limit.

Take a break. As a Lotterywest member you can opt to self-exclude for 3 months or longer. This means you will be unable to purchase using your Lotterywest membership online or in-store during that period.

Keep a record of your play. Keeping a record helps you visualise how much you’ve spent, lost and won, and will ensure you are realistic about your chances of winning. Members can access this information on the Lotterywest app.

Think about the losses – not just the wins. Lotto spending can add up quickly. Take a moment to think about whether this money could be used in the future for something meaningful to you.

Set a weekly budget. And stick to it, even when there are big jackpots and the fear of missing out hits. Setting a membership spend limit can help with this, and regular budget reviews will ensure you’re not spending more than you can afford to lose.

Gambling calculator

See how much you spend on gambling using the Gambling Help Online calculator.

Spend limit

Through your Lotterywest membership you can update your account settings to set an online weekly spend limit.

Spend limit

Lotterywest has set a maximum spend limit online of $500 per week to promote responsible play, however you should only spend what you can afford.

To set a lower dollar spend limit, log into your Lotterywest account online or via the app and follow these steps:

  • Login to your Lotterywest account
  • Click on “My account” on the left-hand side of the page
  • Click on “Financial”
  • Click on “Online spending limit”
  • Enter your weekly spend limit amount you can afford
  • Click “Submit”

Self-exclusion

Self-exclusion is a way to voluntarily exclude yourself from gambling.

Self-exclusion

You can self-exclude as a Lotterywest Member by logging in to your account online or via the app and following these steps:

  • Login to your Lotterywest account
  • Click on “My account” on the left-hand side of the page
  • Click on “Manage account”
  • Click on “Self-exclusion”
  • Select number of days to self-exclude from 90 days to indefinitely
  • Click “Continue”
  • Prompt will confirm that “you are sure?”
  • Click “Continue” to confirm

Once you’ve selected a period of self-exclusion you can’t change the exclusion until the time has elapsed. The excluded “from” and “until” dates will show in the self-exclusion section of “Edit my account.”

Phone support

Contact the confidential Problem Gambling Helpline on 1800 858 858 (free call) for information and counselling.

Online Support

Access information, self-help tools and immediate, live support online with an expert 24 hours, seven days a week.

Face-to-face support

Make a free appointment to see a Gambling Help WA counsellor by calling (08) 9325 6644.

Player Safety Charter

Each week, Lotterywest gives Western Australians the chance to dream through our lottery games - while raising funds that support the community. For most, playing is fun and low risk, however a small number may find that gambling is having a negative impact on their life.

Lotterywest is committed to ensuring that our games are safe and return value to the community. Click this link to read Lotterywest’s Player Safety Charter – a commitment to safe play.

It's important to know that you must be 16 years or older to purchase any Lotterywest games. Selling lottery tickets to anyone under 16 is against the law and may result in penalties. Retailers are also not permitted to pay prizes to minors or allow them to collect winnings on behalf of adults.

For further details about our gambling safety program, feel free to contact us on 133 777 or email us at hello@lotterywest.wa.gov.au.