Contents
What are the online operating hours?
Is there a difference in the cost of purchasing tickets online compared to in-store?
Where does the money go from the sale of lottery products online?
Can I cancel an entry?
What are favourites?
How do I update my favourite numbers online?
Where can I find out about Lotterywest games, prize divisions and odds of winning?
Why are there spend limits and what happens if I reach my spend limit?
Can I play if I’m overseas or interstate on holiday?
Where can I view my entry details?
How do I print my entry?
Where can I view my purchase history?
Where can I view my winnings history?
How do I log out of my Lotterywest membership online?
What happens if my internet connection disconnects while I am purchasing my entry?
What do I do if I am having difficulty viewing the website in my current browser?
What is oz.lotterywest.com?
Why do oz.lotterywest.com entries close prior to the official draw close time?
Why are Set for Life, Cash 3 and Super66 not available on oz.lotterywest.com?
I am an existing Lotterywest member. What does oz.lotterywest.com mean for me?
Can I have an account on both websites / apps?
Why does Play Online look different?
How do I log in to the new Play Online?
Is the new Play Online channel compatible with my device/browser?
How do I provide feedback or suggestions for improvement on the new Play Online channel?
I need help navigating the new Play Online channel, how can I get help?
I logged into the new Play Online channel, but noticed the old site still works. Why is the old site available?